Paragon will be conducting database maintenance on Saturday, April 5th, 2025, from 11:00 PM PDT (UTC-7) for approximately 1 hour. During this time, all Cloud services will experience complete downtime.
The affected services include Dashboard, Paragraph, Proxy API, ActionKit, Workflows, App Events, Triggers, and all API endpoints. This means Paragon's services will be unavailable during this window.
Paragon suggests notifying your customers that integration services will be unavailable during this maintenance period. However, data sent to Paragon via third-party webhooks will be cached and replayed once maintenance is complete.
If you have any questions or concerns, you can contact their support team at support@useparagon.com. Posted on
Apr 05, 2025 - 23:00 PDT
Resolved -
For 35 minutes - Between 22:36 UTC and 23:11 UTC, a release lead to degraded performance across all systems. Some services, including Dashboard and Proxy, returned 500 errors. The issue was quickly identified and resolved. We are implementing safeguards to prevent future occurrences. We apologize for the disruption and appreciate your patience.
Mar 18, 16:45 PDT