This incident has been resolved.
May 13, 04:30 PDT
We were able to identify that this issue only affects Integration-action triggers (Record created in Salesforce, New Invoice in QuickBooks, etc.) and workflow executions with a Fan Out size of 20 or greater. Workflows with App Event and Request triggers are not affected.
We’ll provide more updates on the incident as they become available and appreciate your patience while we work on restoring performance!
May 12, 18:08 PDT
We are experiencing an active incident right now with our job processing, which may result in degraded performance for workflow executions as well as actions taken in the Connect Portal (such as saving an account post-connection). We’ll provide more updates on the incident as they become available and appreciate your patience while we work on restoring performance!
May 12, 09:37 PDT
A fix has been implemented and we are monitoring the results.
May 11, 12:32 PDT
We are currently investigating this issue. This does not affect users on an on-premise installation.
May 11, 11:41 PDT