Paragon Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Dashboard Operational

Workflow Editor Operational

Integrations Manager Operational

Task History Operational

Workflows Operational

90 days ago

99.66 % uptime

Today

Connect API Operational

90 days ago

99.76 % uptime

Today

Connect Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 9, 2022

No incidents reported today.

Dec 8, 2022

No incidents reported.

Dec 7, 2022

No incidents reported.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

System outage causing service/workflow unavailability

Resolved - On December 1, 2022 at 6:40 AM UTC, Paragon experienced an outage that lasted several hours. Customers on the cloud product may have experienced intermittent failures until 11:40 AM UTC.

The issue arose from a Redis cluster becoming unresponsive due to excessive CPU and memory usage. This in turn caused several microservices that relied on the Redis cache to be taken offline due to failing health checks.

Enterprise customers running on their own clouds or on managed environments were unaffected.
Nov 30, 22:40 PST

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Related